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About Us

Wildz Casino is the first online casino built on the agile Rootz platform, an agile platform designed to facilitate the next generation of casinos. The platform uses machine learning and state-of-the-art systems to offer an unparalleled rewards package. Wildz players receive tailor-made rewards in real-time, making sure they receive the right rewards at the right time. Every time you play at Wildz Casino, you fill your Progress Bar. Our system learns what games you enjoy playing, and once you have filled your Progress Bar, you Level Up. Your reward for this is a spin on Levelz, our custom-made game that hands out Free Spins to games you enjoy playing.

This is just a part of the reason why Wildz Casino is such a popular online casino in Canada. Our innovative second-chance feature Spinback, extensive game library, quick site speed and English-speaking customer service also plays a part.

That being said, we want to remind everyone that gambling is meant to be an entertainment product. We take our Responsible Gaming responsibilities seriously, and we have several valuable tools available for all customers wishing to limit their playing in various ways. The majority of our online slots are available in free-play mode (by not logging into your account), meaning you can get the same gaming experience without risking your own money. We are also available if you want to have a closer chat about your gambling habits.

We hold a license from Malta Gaming Authority, the world’s leading authority on online gambling. This is the ultimate proof that Wildz Casino is a safe and trustworthy online casino that adheres to the strictest laws and regulations.

How to contact Wildz Casino

Wildz Casino is a brand from Rootz LTD, a Maltese company subject to EU laws and with the following address:

Rootz LTD Europe Business Center
Level 3 - 701, Dun Karm Street
Birkirkara BKR 9034
Malta
Email: [email protected]

Based in the EU, Rootz (and therefore Wildz) is subject to the EU General Data Protection Regulation (GDPR). From time to time, the company will need to process your personal data for various purposes. Rest assured that Wildz Casino follows the GDPR guidelines religiously, and every time your personal information is processed, it is in adherence with these GDPR guidelines:

  • Legal validity, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Retention Restriction
  • Integrity and confidentiality
  • Responsibility

If you want to know more about this policy or any questions, feedback, or concern, you can contact the Data Protection Officer at [email protected]. You can also use this email address if you wish to assert your statutory rights and know more about the collected data.

Responsible Gaming

As already mentioned on this page, we take our Responsible Gaming duties seriously. We encourage all players to gamble responsibly and to set a budget, and stick to it. If you want to read more about the various Responsible Gaming tools available, we recommend that you visit the Responsible Gaming page over at Wildz Casino. You will also find professional resources and links to organisations that can help out with problem gambling. We would also like to highlight some basic rules we encourage all players to follow: Never gamble with money you can’t afford to lose. Make sure you set aside enough money for rent, groceries and other necessities before spending them playing slots.

  • Never chase losses. If you are on a losing streak, accept that this is an off-day and do something else. Depositing more money to win back the lost money will only compound the problem.
  • Play with a clear mind. We recommend steering clear of alcohol and other substances before gambling with money. It’s easy to make reckless decisions when playing under the influence.
  • Pay attention to warning signs. If you notice changes in your playing behaviour, take a step back and re-evaluate if you’re developing a problem.
  • Make use of the available Responsible Gaming tools. You can activate deposit limits, time limits, net loss limits and much more. These are valuable tools that might help to prevent gambling problems.

Wildz Casino Customer Service

The helpful Wildz Casino customer support is available around the clock for Canadian customers. You can reach the English-speaking support via email and Live Chat, and they can typically help you with your issue in a swift manner. If there are more complex problems that they cannot solve on the spot, the issue is typically escalated to someone who can.

Become a Wildz partner

Do you manage one or several websites? Maybe a blog or a social media channel? If yes, and you have some decent traffic, you should considering using your audience to make a nice side income. It is possible to make up to 40% in revenue share from the players you send to Wildz Casino. Visit Wildz Affiliates and sign up to start making money by forwarding some of your traffic to Wildz Casino.

More information

You can find plenty of information about Wildz Casino and Rootz LTD on this website, so feel to browse around our various blog posts and articles. If you’re still on the hunt for more information, we recommend heading over to Wildz Casino. They offer an extensive Information page, in addition to full Terms & Conditions, Privacy Policy and Bonus Terms & Conditions.

On their website, you will also find all the necessary information for Responsible Gaming and gambling limits.